Membership Sales and Marketing Specialist

Bethesda, Maryland, United States | Marketing and Membership | Full-time

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The Membership Sales and Marketing Specialist will primarily focus on the development of marketing activities that support the recruitment and retention activities for Organizational, Associate, Network and Individual Members.  This position will also coordinate and implement the department’s day-to-day fulfillment processes and cyclical projects; provide administrative support to the Associate Vice President of Membership and Marketing; maintain the membership database in IMIS; and serve as one of the department’s contacts for customer support.  This position requires self-management, independent problem solving, and good judgment.

ESSENTIAL FUNCTIONS:

Membership Services

    • Works as a membership team member in meeting membership recruitment and retention (R&R) goals as approved by the NACHC Board.
    • Creates/maintains support systems and processes to retain and recruit members.
    • Provides data analysis and reports on effectiveness of member R&R activities.
    • Provides customer service. 

 Marketing/Communications

    • Works across departments to identify and create marketing content and materials (i.e., print, web-based and video) in the recruitment and retention of members. 
    • Creates Membership ads for NACHC conference/training programs, NACHC sponsorships and other events
    • Represents membership sales/marketing department on the NACHC-wide marketing team and provides input into NACHC's association-wide marketing plan, as well as individual marketing compaigns for specific acitivities, products and services.
    •  NACHC/Primary Care Association (PCA) Conferences
    • Represents the Association at state and national meetings, as assigned.

Other

    • Other duties as assigned.

MINIMUM QUALIFICATIONS:

 

 

Education:

·         Bachelor’s Degree (preferably in Business or Marketing)

 Experience:

    • At least 3 years’ experience in membership, sales or marketing
    • Strong communication and presentation skills
    • Proficient in graphic design, excel spreadsheets, database management (preferably IMIS and Crystal Reports), Microsoft Outlook, PowerPoint presentations, webinars and social media.
    • Experience in Adobe Photoshop and InDesign.
    • Proficient with Microsoft applications (Word, Excel and Outlook).
    • Exceptional attention to detail.
    • Commitment to NACHC’s mission and goals.