Deputy Director, Clinical Quality Improvement

Bethesda, Maryland, United States Full-time


To provide technical support to the Clinical Affairs Division (CAD), Primary Care Associations (PCAs) and health centers on Quality Improvement (QI) on federally funded initiatives, ensure deliverables are met on time and are well coordinated internally with other NACHC departments, CAD staff and NACHC members.


  • Quality Improvement, Project Leadership
  • Works with PCAs and HCCNs on PCMH activities and Quality Improvement (QI) assisting health centers to measure and improve performance in clinical, service and cost aspects of health center operations
  • Insures CDC, BPHC and other grant deliverables are met on time and are well coordinated internally with other NACHC departments, CAD staff and NACHC members


  • Assist in the design, development, implementation, evaluation, and scale of new integrated services and strategies into health centers that support the HRSA/BPHC Quality Improvement Strategy, Patient Centered Medical Home (PCMH) and population health for health centers.
  • Partner with PCAs and HCCNs for system alignment.
  • Provide day-to-day supervision and management of Integration and Quality Projects.
  • Assist with the planning and implementation of NACHC conferences and committee meetings as assigned.
  • Participate in NACHC organization improvement efforts through team participation and interdepartmental customer service.
  • Serve NACHC membership through information gathering, sharing, and answering questions accurately and timely.
  • Represent NACHC with other organizations and agencies as directed by the CAD Chief Medical Officer.
  • Assist in grant writing and reporting as assigned.
  • Provide excellent customer service to health centers, PCAs, HCCNs, and other NACHC departments.
  • Support NACHC CAD priorities of high quality products and innovation.
  • Participate in CAD activities including staff meetings, knowledge management systems and learning communities.
  • Tailor activities to align with health care reform, medical home, and other state/national initiatives to better meet the needs of vulnerable populations served by health centers.
  • Submit all reports on time or early with accuracy, quality, and accountability.
  • Advance CAD and NACHC resource development as directed.
  • Other duties as assigned.

 Experience Desired:

  • Master’s degree or higher preferred
  • Minimum of 3 years of work experience in areas such as research and evaluation, government program operations, government contracting, public health, health policy.
  • Demonstrated experience in quality improvement activities and strategies
  • Demonstrated experience in partnership development and collaboration with national stakeholders
  • Experience with a primary care association, health center-controlled network or health center
  • Experience coaching health centers on implementation activities, including practice transformation and translating evidence into practice
  • Experience with health information technology systems
  • PCMH experience (PCMH Content Expert certification preferred)
  • Expertise with Microsoft applications (Word, Excel, Outlook and PowerPoint)
  • Excellent written and oral communication skills
  • Demonstrated capacity to work with minimum supervision at a national level


This position may require travel up to 10%

Apply for this opening at

Other openings at National Association of Community Health Centers

See all the jobs at National Association of Community Health Centers here: